Monday, October 23, 2017
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Want to Become the Most Interesting Person Around? Start With These 7 Steps.

To be sure, I’m not referring to the silver fox from the Dos Equis beer commercials, who once ran a marathon just because it was on his way, whose organ donor card lists his beard and who speaks fluent French — in Russian.

The bar doesn’t have to be that high.

In a noisy world where personal branding is a professional imperative and where we constantly compete with equally qualified rivals for clients, jobs, promotions, assignments or funding, not to mention admiration and affection, being just a little more interesting and memorable can be the deciding factor in our favor.

The following list of seven rules should yield some promising results for those who want to up their game with some new skills and behaviors:

1. Master conversational skills. The ability to converse is a key competency for successful client pitches, board room presentations, management meetings and the myriad hallway conversations that influence major business decisions. Skillful small talk and more substantive conversations can make anyone more interesting, provided one has something interesting to say. To get better at it, widen your interests and learn about anything from current events to local issues. Keeping conversations balanced by showing sincere interest in others is critical. A report in Psychological Science cites a study that shows that people who engage in deeper, more substantive conversation are happier than those who keep interactions superficial. Happy people are definitely more interesting than miserable ones.

2. Learn to make a solid business case. Occasionally we get lucky. We ask for something — resources, money, time, support — and we get it. But for the most part, the higher the stakes, the more scrutiny our requests are under. Entrepreneurs, managers and executives who cannot make a solid business case, linking needs to strategic goals, detailing risks, opportunities and projected ROI, based on research and analysis, are discounted by the decision-makers who can green-light a project. By clearly showing value, telling a compelling business story and answering tough questions from stakeholders, we become valued players in a serious game.

3. Cultivate a reputation of expertise. Experts are in demand. Turn on any television channel and you can watch a parade of authorities in various domains give their perspective on healthcare, airline security, the economy and climate change, to name a few. Particularly in times of uncertainty, we corner the experts to get answers and find out what can be done to either avoid loss of some sort or make gains. If you’re more of a generalist, find ways to go deep into a subject matter that can benefit others, and share that information where needed. A key is to make specialized information accessible and easy to understand. Otherwise, you’ll notice eyes glazing over and confusion replacing curiosity.

4. Resolve conflict and dispute between others. In a recent executive coaching survey, CEOs mentioned “conflict-management skills” as their top priority. Being able to help others resolve disputes and conflicting agendas is not just an asset in the C-suite, where leaders have to manage the expectations of a multitude of stakeholders. Even among friends, those who can keep a cool head and balance reason and emotion when arguments threaten to spiral into conflict and hostility, have the respect and admiration of their peers.

5. Build relationships and connect with people. Whether we are individual contributors, startup entrepreneurs or corporate leaders, we need the help of others to accomplish our goals. Being an interesting person helps in building and managing relationships, but the reverse is also true. If we actively engage others, by, for example, inviting someone to lunch, involving a co-worker in a project, asking for a favor, offering support, or sincerely inquiring how someone is doing, we not only become visible, we become relevant. That’s the foundation of mutually gratifying relationships. Make it a goal to communicate authentically with others and become more interesting to them in the process.

6. Engage in active listening. Aside from the fact that engaged listening makes us better informed about people and issues, giving someone our full and undivided attention can have a profound effect on their perception of us. Listening attentively is a “giving” rather than a “taking.” Contrast this with the person who primarily keeps the focus on themselves and the difference becomes crystal clear. When we’re listened to, we matter. Those who do most of the talking believe they matter. We become more interesting when we listen to others.

7. Live life and share experiences. “Life is best lived inside, behind a desk,” said no one, ever. Our experiences and what we choose to share are what make others take an interest in us. People often live vicariously through the adventures of their more socially active peers. It doesn’t have to be running with the bulls in Barcelona — we easily become a little more interesting when we discuss experiences of enjoying a meal at an exotic new restaurant, learning a challenging skill like waterskiing or attending opening night at the museum.

Standing out in a positive way has wide-ranging benefits. These rules are merely a starting point as we manage ourselves to become the most interesting person in the world.

todaystrend.in entrepreneur

With an executive staffing venture about to open, a business loan from the in-laws gnawing at her conscience and a new baby to care for, Michelle Fish was already feeling the pressure. But what really pushed her over the edge was an unexpected communiqué from the IRS demanding immediate payment of a “huge sum” owed from a prior business in which she was a partner.Poof! Her seed money was gone. “All the spreadsheets, all the forecasting, all the preplanning took a back seat once that bill came,” recalls Fish, hearkening back to the 2003 launch of her Charlotte, N.C.-based firm, Integra Staffing.

Jeremy Ostermiller didn’t need a letter to know that he had to get his Denver-based media-tech startup, Altitude Digital, into the black fast or watch his future take a dispiriting U-turn. “I knew it had to be profitable,” he says. “I had put my last $500 into it, and I definitely didn’t want to move back in with my parents.”

A lightning-fast rise to profitability by their respective startups spared Fish and Ostermiller from going belly up. Neither has looked back since. Now a decade old, enjoying seven-figure annual revenues and flush with Fortune 500 corporate clients, Integra Staffing is the third-largest female-owned business in Charlotte, according to Fish. Meanwhile, 4-year-old Altitude Digital, which matches online content publishers with advertisers using an eBay-like bidding platform, is on target to generate $20 million in revenue this year.

Chances are, neither venture would be where it is today if not for the strategically sound groundwork laid by its founder prior to and right after launch. Trying to start a business and make it profitable in a matter of weeks isn’t for the squeamish. Nor is it always advisable. But it can be done. In fact, we’ve condensed the process into 10 intense, highly focused days. Call it our DIY accelerator to launching a business.

Read on to learn how Fish, Ostermiller and a handful of others did it fast–and, more important, did it right.

Day 1

Draw up a business plan

When launching College Hunks Hauling Junk in 2004, the first move for friends Nick Friedman and Omar Soliman was to dust off the business plan they’d written in college a couple of years prior. “Ultimately, it was a really valuable guide for us,” Friedman says. In fact, it helped turn their $80,000 initial investment ($30,000 of which was their own money) into a powerhouse with some 500 employees and 47 U.S. franchises.

Whether written on the back of a napkin or a highly detailed 25-page document, a business plan is critical for startups seeking the fast route to profitability, asserts Ken Yancey, CEO of SCORE, a small-business mentoring organization that offers free, generic business-plan templates on its website.

Day 2

Study the market

Market research is vital to a startup looking to hit the ground running, according to Yancey. You want to create a snapshot of the competitive landscape you’re entering: how your products or services compare to what’s available, who your target customers are and what government regulations and licensing requirements to expect. The SBA’s SizeUp tool provides access to meaningful demographic data, mapping potential customers, competitors and suppliers, as well as identifying possible advertising avenues.

When he was preparing to launch National Storm Shelters in 2010, company president Jeff Turner conducted market research at trade shows and held discussions with potential customers and competitors. This confirmed what his instincts told him: that he had a winning product. The Smyrna, Tenn.-based company, which designs, manufactures and installs above- and below-ground safe rooms and storm shelters, was profitable virtually since day one and now generates about $1.5 million in annual sales.

As valuable as prelaunch research and planning can be, beware of paralysis by over-analysis, especially when you lack the luxury of time, cautions Fish from Integra Staffing. “Defining your sandbox is important. But don’t over-think or over-plan, and don’t put a lot of stock in sales forecasts.”

You’re bound to have questions about strategy and practicalities leading up to launch. To get answers without ringing up an expensive consulting tab, enlist someone with the acumen and willingness to provide advice, coaching and skills to augment those you lack. A former boss provided free advice to Ostermiller initially, then became a paid advisor once Altitude Digital could afford the expense.

Day 3

Build out your brand

A brand identity, including a name and a professional-looking logo, can bring instant legitimacy, even before launch. For DIYers, online tools like LogoMaker offer libraries of icons, color combinations and other elements to help develop a logo fast–no design expertise required. Services such as Logoworks are available if you want the work done for you quickly and inexpensively. Once you have your logo nailed down, take your file to a quick-turnaround print service for letterhead, business cards and marketing collateral such as posters, mailers and sales sheets.

In most cases, startups need some kind of web presence to solidify their brand identity (see “The quick-start startup” on page 20). Don’t forget to stake out a position on Facebook, Twitter, Pinterest, Instagram and LinkedIn. You may not use social media right now, but you want to plant your flag ASAP.

Day 4

Incorporate the business

The nature of the startup dictates the extent to which it should rely on an attorney to incorporate, trademark ideas/products, formalize partnership agreements, etc. While it’s best to let an attorney tackle any complex legal matters, Friedman of College Hunks Hauling Junk suggests considering some of the numerous online tools available to help you handle simple undertakings yourself. “Our first bill from an attorney to set up an LLC was $1,500. Little did we know we could have done that ourselves for $300 online,” he says.

Day 5

Set up a lean machine

With the clock ticking toward launch, Ostermiller needed help. He found it on Craigslist, taking on two unpaid interns (both recent college grads) whom he immediately put to work–one on sales and one on operations–with the promise to hire them full time after 90 days if things went well.

With no office yet, Ostermiller’s interns worked from coffee shops while he did so from his kitchen table. Likewise, Friedman’s parents’ basement served as the first office for College Hunks Hauling Junk. For Fish and Integra Staffing, a modest office, spartanly furnished with used furniture, sufficed. From the outset, she says, the goal was to “minimize the monthly burn.”

Another tip: Beware the glowing promises of efficiency and speed from shiny new technology and software. “Unless technology is part of your core competency, you need to be careful how much you invest in technology early on, because it can become very expensive very quickly,” Friedman says. “You really need to fine-tune your model before investing a lot in technology solutions.”

Day 6

Start selling

Bringing in profits means making sales. Ostermiller and his interns chased leads even before his company launched officially. Fish’s sales efforts began with tireless networking. “I didn’t have any money then, so I got my ass out of the chair and into the community,” she says. “Any event in town with more than 25 people, I was there. Breakfast, lunch or dinner–it didn’t matter.”

To lay the marketing and sales groundwork for his startup, Friedman let people in his personal network know about his new venture. “We had a support network, a group of cheerleaders who were really inspired to help us with our idea before we launched.”

Day 7

Work the media

To generate buzz and sales, make media relations a priority. As Turner and Friedman discovered, media outreach by a business owner can pay quick and substantial dividends. “I called different TV stations the first day we went to market to tell them about [National Storm Shelters] and ended up on the 5 o’clock news,” Turner says. “That was huge!”

Similarly, right around the time of its launch, College Hunks got a major boost from an article that landed in The Washington Post thanks to Friedman placing a call to a reporter there. “We shot high, and it got us on the front page of the Metro section,” he says. “Our phone rang off the hook from that article.”

Day 8

Fake it to make it

Success is often a self-fulfilling prophecy. However modest your beginnings, however short your track record, think big and act like you belong. “We were scraping by, but we walked, talked and acted like a bigger company,” Friedman says.

College Hunks launched with an 800 number, a memorable logo and a website that provided e-mail addresses for a range of company departments (pr@…, marketing@…, HR@…), all of which funneled back to Friedman and his partner. “It made us look like we were an established business,” Friedman says. “Having that image not only gave us confidence, it established a level of credibility and confidence in the consumer’s mind. I think that’s what got us those large corporate accounts early on.”

Fish took a different tack. She says she invested in a receptionist prior to launch, primarily to impart a sense of professionalism to callers.

Day 9

Work in and on your business

For startup entrepreneurs, the fast route to profitability often means working in and on the business concurrently–at least in the first days and weeks. It’s a constant battle for time between hustling up new business and taking care of new customers with outstanding service. “We were at the dump at 5 a.m., doing all the physical stuff, while also doing all the customer-facing stuff whenever we could,” Friedman says.

When the day-to-day workload from the business becomes too heavy–a good sign, because it means you have customers–it’s time to move tasks such as strategic planning, hiring and marketing programs to the back burner. Focus on generating cash flow first, Friedman suggests.

Day 10

Throw a party

With the foundation for your business set, invite your network of contacts, vendors, friends, family, customers and prospects to a grand-opening celebration to generate buzz and goodwill within your community. Doing so solidifies your image, telling people you’re open for business and you mean it.

At the party, take a breath, sip some champagne, make a speech thanking everyone who’s helped and seek feedback from your guests. In short order, you’ve created your first focus group, one that will likely provide you with a laundry list of tweaks, ideas and improvements that you can start on tomorrow.

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